Refund policy

All Sales Are Final
Due to the nature of our product, we cannot accept returns or offer refunds. Please double-check your order before completing your purchase.

However, we want you to be happy with your experience. If your order arrives damaged, defective, or is lost in transit, please contact us within 7 days of delivery or expected delivery date. Upon confirmation with the carrier, we will immediately send you a replacement at no additional cost.

For assistance, please reach out to our customer care team at help@stonenaturalproducts.com with your order number and details.